Description
Our Remote Printer & Peripheral Management service offers centralized control over essential business devices such as printers, scanners, webcams, label printers, and other peripherals—especially critical in hybrid and distributed work environments. Using secure management platforms and SNMP-enabled monitoring tools, we track device health, toner/ink levels, connectivity status, firmware versioning, and paper jams/errors. For multifunction printers, we monitor fax queues, job failures, and print audit logs. We support devices from major vendors like HP, Canon, Brother, Epson, Zebra, and others, ensuring interoperability. Through remote remediation, we can restart spooling services, clear stuck jobs, update firmware, and enforce access controls without needing on-site visits. Additionally, we implement print policy automation, user restrictions, and usage reporting to reduce waste and control costs. Whether deployed in healthcare, logistics, education, or corporate offices, this service reduces downtime, increases productivity, and brings much-needed visibility and control to unmanaged peripheral fleets.
Adaeze –
The IT Services team has been a lifesaver in managing our remote printers and peripherals. We no longer have to worry about printer downtime, toner shortages, or outdated drivers. Their proactive monitoring and management ensure that everything runs smoothly across all our sites, freeing up our internal IT staff to focus on other critical tasks. A valuable partnership that has significantly improved our operational efficiency.
Ali –
The remote printer and peripheral management service has been a lifesaver for our multi-site operation. Knowing that our printers, scanners, and webcams are consistently monitored for connectivity, supply levels, and updated firmware gives us incredible peace of mind and allows our team to focus on their core responsibilities without worrying about equipment downtime or compatibility issues. This proactive approach has streamlined our operations and improved overall efficiency.
Afolabi –
The remote printer and peripheral management service has been invaluable for our organization. We’ve experienced significantly less downtime thanks to proactive monitoring and timely support. The ability to track supplies and ensure firmware compliance across all our locations has streamlined operations and improved overall efficiency. We are very pleased with the level of service.
Boob –
The remote printer and peripheral management service has been invaluable to our organization. Having real-time visibility into device status, toner levels, and firmware versions across multiple locations has significantly improved our operational efficiency and reduced downtime. The proactive monitoring and maintenance capabilities have allowed us to address potential issues before they impact productivity, ensuring our employees always have access to the tools they need. This service has been a substantial benefit.